Shipments are mainly sent by GLS international parcel tracking courier services according to the following shipping costs:
| County/region | Min. purchase value for free shipping (with VAT) | Shipping cost
(with VAT) |
| Slovakia | EUR 95 | EUR 4.90 |
| Hungary | HUF 39.000 | HUF 1.690 |
| Czech Republic | EUR 195 | EUR 11.90 |
| Other International | EUR 195 | EUR 19.90 |
We deliver our products within the territory of the EU. Based on individual assessment, to countries neighbouring the EU and the EEA. In such a case, please contact us at hello@spicehorse.eu.
When preparing orders, we make sure that products are properly packed, so it is unlikely that they will be damaged during transport. However, if your order is damaged, please e-mail us immediately at hello@spicehorse.eu possibly with photos for extra support. In this case we help to assert the claim against the courier service provider.
Seller delivers products primarily from stock from its Slovakian registered seat or from its Hungarian packaging centre.
If the ordered product(s) is/are on stock, the delivery time is extremely fast, depending on the payment method chosen, it can be shipped within the next 1-3 working days. In cases, we will send e-mail information. We inform the Client by e-mail about the expected delivery time of orders that are not currently on stock.
If you experience a problem with your order during delivery, please let us know as soon as possible. In such cases, we start an investigation, which may take longer time.